Clients always feel welcome at West Hamilton Denture Clinic
There are plenty of good reasons to explain why the clients at West Hamilton Denture Clinic come back again and again. Among them is that they know their needs and concerns will be addressed quickly and without question by the clinic’s staff, who are dedicated to helping clients smile confidently again.
In fact, all one has to do is read a few testimonials to realize that this clinic goes above and beyond the call of duty to ensure its patients are happy with their dentures. “Some say we do too much for our clients,” says Lou Presutti, DD. “But it’s a personal thing for us. We want them to know they should call us and we want to hear what they have to say.” With some of their patient relationships spanning more than 20 years, it’s no surprise that some clients drop by almost weekly just to say hello.
Always greeted when they walk in the door, the clinic exudes a casual and welcoming environment. “It feels like home,” admits Lou. “It’s cozy. We want to make you feel comfortable.” The clinic’s tight knit staff consists of practitioner Lou Presutti DD, his wife Josie who manages the office administration, and Nicole who has been part of the team for three years. Together, they provide consistent, timely and friendly service to everyone who walks through the door.
Among their valued clients is five-time all star Tiger-Cat alumni, Angelo Mosca. During the clinic’s early years, Angelo played a role in promoting West Hamilton Denture Clinic through TV and radio stations. Eversince, patients have asked whether the Canadian Football Hall of famer was treated by the clinic. “The answer is yes! He promoted us and he is a client,” says Lou. Mosca played a record nine Grey Cups, winning five of them. He played for the Tiger-Cats in 1958 and 1959, and again from 1963 to 1972. He was entered into the Hamilton Sports Hall of Fame in 2012. In more recent years, West Hamilton Denture Clinic has supported “The Angelo Mosca Fund” that was founded after the football star was diagnosed with Azheimer’s. The fund supports Alzheimer’s Canada research and the provision of local Alzheimer services in the Hamilton area.
“We help out the community when we can,” explains Lou. “For example, we support the Boy Scouts’ apple drive because our clients are actively involved in the organization.”
Staying in touch with their clients is important, which is why each person receives a birthday card and Christmas card in the mail every year. It’s a personal touch that doesn’t go unnoticed.
“We have lots of people call us when they receive their cards. They are very appreciative of that.”
Denturist, Lou Presutti DD and his staff are dedicated to educating and building long lasting relationships with every denture wearer and patient. For three years in a row, it has been named among the top three denture clinics, as well as denturist by The Hamilton Spectator’s Reader’s Choice awards.
As a proud member of the Denturist Association of Ontario, the clinic specializes in full, partial and immediate (first time) dentures, denture on implants, and a full spectrum of services. Lou and his staff are continuously upgrading their techniques and equipment to ensure clients receive the best possible care.
To book a consultation or appointment today, call 905- 522-7133, visit www.westhamiltondentures.com or email firstname.lastname@example.org.
Like the clinic on Facebook if you are a past client or are interested in learning more about the services at West Hamilton Denture Clinic.
Disclaimer: The opinions expressed in this article are those of the author. The content in this article is provided for informational purposes only. Please consult your denturist should you have any questions about how your denture needs are best met